Careers at SPSI
Join the team
SPSI is a vertically integrated manufacturer and distributor of equipment and supplies to the custom decoration sector - screen printing, digital printing, graphics and embroidery. Fifty years in, still family-owned, still growing.
Service TechnicianFull-time · field + phone
Install, troubleshoot and repair equipment at customer locations, provide telephone support and product training, and participate in trade shows - across screen printing, digital, graphics and embroidery equipment.
1. Technicians must own basic tools, possess a valid driver's license, and have the ability to obtain a credit card for reimbursable expenses.
2. Basic computer skills are required; knowledge of screen and/or inkjet printing preferred.
3. Operate small tools - drills, saws, grinders, presses, and a variety of manual tools to repair and maintain industrial equipment.
4. Responsible for communicating repair progress, potential problems, and general equipment functioning to customers and the job supervisor.
5. Diagnose and repair, in a timely fashion, machine malfunctions across electro-mechanical, hydraulic, and pneumatic systems.
6. Previous electrical/mechanical experience and excellent interpersonal & communication skills required.
7. Maintain and develop equipment and brand knowledge.
8. Be an ambassador with customers and the community for SPSI and the brands it represents.
Equipment you may work on: Tesoma, Stahls, Chiossi e Cavazutti, ZSK, Mutoh, Mimaki, AWT, HIX, ASPE, and MHM Automatics.
Sales / Account ManagerFull-time
A results-driven, customer-focused Account Manager with screen-printing industry experience to manage and grow client accounts - identifying new business, managing existing accounts, and driving revenue growth.
1. Develop and maintain strong relationships with existing clients for repeat business and customer satisfaction.
2. Identify and pursue new sales opportunities within the screen printing industry.
3. Prepare and deliver compelling sales presentations and proposals tailored to customer needs.
4. Work closely with internal teams and vendors to ensure orders meet quality and delivery expectations.
5. Negotiate pricing, contracts, and terms of sale.
6. Meet or exceed monthly and quarterly sales targets.
7. Maintain up-to-date knowledge of digital print, embroidery, and screen printing materials, techniques, and trends.
8. Utilize CRM software to manage the sales pipeline, track client interactions, and generate reports.
Qualifications:
1. Proven experience (3+ years) in B2B sales, preferably in screen print, apparel decoration, or digital print manufacturing.
2. Strong knowledge of screen printing processes, inks, substrates, and equipment.
3. Excellent communication, presentation, and negotiation skills.
4. Self-motivated with a results-oriented mindset.
5. Ability to multitask and manage time effectively in a fast-paced environment.
6. Proficient in CRM tools and Microsoft Office Suite.
7. Valid driver's license and ability to travel as needed.
Preferred: Bachelor's degree in Business, Marketing, or a related field; experience with digital printing or embroidery is a plus.
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